Privacy Policy
Plain English: We only collect the information you give us (like your name, email, or phone number) so we can contact you about Hidden Cove events and offers. We don't sell your details, and you can ask us to delete them any time.
Who we are: Hidden Cove is a trading name of Dark Water Bars Ltd, based in the UK. We are the "data controller" for your personal information.
What we collect: When you use our forms or sign up, we may collect your name, email address, phone number, and venue details. We also collect basic site usage data (cookies/analytics) to improve our service.
Why we use your data: To respond to enquiries, send event information, provide marketing you've agreed to, and improve our services. Our legal basis is either your consent or our legitimate business interests.
Cookies: Our website uses small files called cookies. Some are essential for the site to work. Others (such as analytics or Meta tracking) help us understand visitor numbers and improve advertising. You can control cookies through your browser settings, and non-essential cookies will only run with your consent.
Sharing: We do not sell your information. We may share limited data with trusted service providers (such as email platforms or advertising tools like Meta) to deliver our services. They are not allowed to use it for anything else.
Storage: Your data is stored securely in the UK or with providers that comply with UK/EU data protection laws. We keep it only as long as necessary, or until you ask us to delete it.
Your rights: You can request a copy of your data, ask us to correct it, delete it, or stop using it. You also have the right to complain to the UK Information Commissioner's Office (ICO) if you're unhappy.
Contact us: For any questions about this policy or your data, email us at [email protected].